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FAQs
General & Booking
Are dogs allowed at Fish Shop?
No, only service dogs are allowed in the restaurant.
Can I book a private event or party?
Yes, you can book either our private dining table, which seats up to 12, or the whole restaurant for you and your group. Find out more here.
Can I celebrate a birthday, anniversary or proposal at Fish Shop?
Yes, we’d love to be part of your celebration! Whether you’re marking a milestone birthday or anniversary, or planning something truly unforgettable, get in touch with our team and we’ll do our best to make it as special as possible.
Do you have a dress code?
We don’t have a dress code. Most of our guests dress smart/casual, but you won’t be turned away for wearing your wellies!
Is the restaurant accessible?
All areas throughout the restaurant are accessible for wheelchair users with an accessible toilet available.
Do I need to book or are walk-ins welcome?
Walk-ins are welcome but we recommend booking in advance.
What is your cancellation policy?
We ask that any cancellation to your reservation be made no less than 24 hours prior. For no-shows or late cancellations, you will be subject to a fee of £25 per person that will be applied to the credit card on file.
Will your team be available to guide me in selecting and preparing fish if I’m unfamiliar with buying from a fishmonger?
Absolutely- our friendly team are always on hand to help.
The Menu
Can you cater for dietary requirements and allergies?
Yes, we can cater for dietary requirements and allergies. Please add this to your booking notes and make our team aware when you arrive. Please note, whilst we can accommodate allergens, we do not have an allergen-free section to our kitchen so cannot guarantee against cross contamination.
Where do you source your ingredients from?
We source our Scottish shellfish from Cape Wrath, Macduff, and other small fishing villages. Additional seafood comes from waters around the British Isles, including line-caught fish from the South Coast.
Our fish arrives at the shop early each morning and is always the very best and freshest available. We also use bycatch from our selected boats to minimise unnecessary waste or damage to the ecosystem.
When do you serve your set menus?
Our set lunch menu is available from 12-3pm every day. Our Chef’s Menu is designed to be enjoyed by the table and is available at both lunch and dinner every day.
How often does your menu change?
Our menu changes daily according to the seas, the catch, and the seasons. The menus visible on our website are samples only.
Do you cater to children?
Yes, children of all ages are welcome and have the option to eat from our children’s menu. A sample of this can be found here.
Our Location
Where is Fish Shop?
Our address is Fish Shop, 3 Netherley Place, Ballater, AB35 5QE.
We’re typically a 25min drive from Braemar, 1h30 from Aberdeen, 1h25 from Dundee, and 2h15 from Edinburgh.
Where do I park?
On-street parking is available in Ballater, but it can get busy during the summer months. Two car parks, Church Square and Station Square, are both within just a few minutes’ walk of Fish Shop.
Are there local taxis?
Several local taxi firms operate in the area, please consult the Visit Ballater website for recommendations.
The Fife Arms hotel in Braemar regularly transfers residents to and from Fish Shop. If you’re staying at the hotel, please contact its Front Desk to organise this.
Can you be reached by public transport?
Travelling by car is recommended, but a regular stagecoach bus does travel through Ballater to Braemar from Aberdeen, which takes approximately 2h.
Do you have any recommendations of where to stay and what to do in Royal Deeside?
Our sister property, the Fife Arms Hotel, is home to 16,000 pieces of artwork and sits in Braemar, the heart of the Cairngorms, making it the perfect base for exploring Royal Deeside. From there, you can visit the iconic Balmoral Castle, hike through dramatic mountain landscapes, or follow the River Dee through some of Scotland’s most breathtaking Highland scenery.