Earlier this year at the Michelin Guide Awards, our General Manager Jasmine Sherry was awarded the iconic Service Award. In celebration of this incredible achievement we wanted to speak to Jas to find out what the award means to her and who has inspired her throughout her career.

How did it feel to be awarded the Service Award?

It was a huge and very unexpected honour to receive the service award this year at the Michelin awards, a real career highlight and a night to remember. However, this was only possible because of our amazing team and all the effort they put in which is what makes Fish Shop so special.

What does good service mean to you?

It’s more than just service, it’s hospitality, creating a welcoming, genuine, and personalised experience for our guests. Respecting that the guest has chosen to spend their time and money with us and making sure they feel our appreciation. It’s also respecting the chefs and all their work behind the scenes and being the face of conveying this effort to the guests and hopefully creating a truly memorable dining experience.

Who has served as inspiration to your style of service over the years?

Two of my inspirations are Lisa Wedgwood, Co-owner and Restaurant Manager at Wedgwood the Restaurant in Edinburgh and Federica Bertolini, General Manager at Artfarm. Both these women encompass the same characteristics, kindness, warmth and a genuine care for their guests. In both their venues they made the guests feel like they were stepping into their homes, creating amazing dining experiences. I’ve had the privilege to work for them both and they have made a huge influence to my service style.